We have received 5 unhappy client reviews in 200 feedbacks. We have tried to respond to their concerns in the best way possible by keeping their situations anonymous and confidential. We provide about 100 consultations a month and most of our clients are doing well, having recovered from mental illness, and getting back to their functioning lives if no prior disability existed. The earlier they seek help, better is their recovery and lesser is their incurred expenses. The longer their consistent engagement with us especially with psychotherapy and guided self-help after medications; we can guarantee best results possible.
We do not believe in the idea of a best specialist. However, a good specialist is a domain knowledge expert, has vast experience, has rich lived life experience, is passionate to his/her expertise, dedicated, kind and comforting, and provides personalised solutions.
We would suggest the first appointment atleast to be in person. We have observed that clients usually prefer attending in person and choose centres near to their residence. However, we do provide teleconsultation and video consultation all over India and to NRI’s.
Counselling is guidance provided by a trained counsellor. Psychologist provides specific aspects of training and delivers targeted treatments for specific conditions. Psychotherapist completes the initial assessment to determine various cognitive, emotional, and behavioural elements of treatment. He/she also provides interventions in complex narratives and lived experiences of clients. He/she will also determine what is abilities/limitations/mental illness/psychological needs/coaching & training needs of a client. At our centre, we provide all 3 aspects. All this is offered in sessions lasting 50 mins each. Usually clients need 5-15 sessions to observe improvement. The sessions are initially once or twice a week, then fortnightly, then monthly, and finally adhoc. Our clients who benefited 100% in these aspects have undertaken atleast 15-30 sessions with us over a period lasting up to a year.
Yes, we provide educational material for self-help. We also practise and provide alternative and holistic therapies and treatments; however, they are more expensive and time consuming. Sometimes, if the severity of illness is more, medications are essential.
Hardly 10% of medicines used to treat mental illness causes dependence. The higher the dose needed, the longer the requirement for medicines, more likely is the need to reduce the dosage slowly before stopping. Follow up with the treating doctor is essential as advised. Combining self-help with medicines is the optimum method to reduce likelihood of hospital admission and reducing the duration of needing medicines for treatment.
All known medicines in medical health are known to be associated with side effects. Researchers and companies developing these medicines should by law declare the side effects known to occur in individuals. However, serious side effects are rare. Most minor side effects can be managed by reducing the dose, changing the medicine, or short-term use of other medicines to overcome the temporary side effects. The body adjusts to the new medicines without side effects over the firs few weeks of treatment with medicines. We practise holistic healthcare where other supplements improve outcomes and reduce side effect burden of medicines; but they are more expensive. We also provide whats app text or recorded voice message service to our registered clients as a premium service to quickly resolve these issues, without needing to come to the clinic for frequent follow up to overcome medication side effects. The final responsibility of side effects to medicines are related to the companies manufacturing the medicines and the research evidence available regarding the side effects. Doctors can try to respond to the reported side effects and deal with them in the best possible manner. Gastrointestinal problems (nausea or vomiting, acidity, loose motions, constipation), sleep issues, concentration and memory, restlessness, dizziness, weakness and fatigue, loss of motivation and temporary reduced ability to undertake tasks; are the most common reported side effects. Medicines will not alter your thoughts or change you as a person. It will remove the annoying unwell aspects of your brains functioning.
We are the only centre in Bangalore that provide 15mins - 2.5 hrs
appointment slots to our clients. The cost of consultation depends on the
duration you have booked for. Most clients are unhappy with receiving less
time with the treating doctor or clinician; however, they are reluctant to
pay a higher fee for longer duration of assessment and discussion. We
provide 22 care pathways in mental health, we provide holistic and
alternative therapies as integrated treatments with western medicines and
therapies, we provide personalised medicine which factors your narrative and
circumstance and your expectations. We integrate brain, body, circumstances,
mind, life styles, in our approach to treatment. All this is possible due to
our commitment to provide excellent care but also involves higher costs.
Please check and sign our fee note explanation sheet before your first
consultation with us by arriving 30 mins before schedule at the clinic kindly ensure you cancel your booked appointment well in advance if you are genuinely unable to attend.. We
have observed that people spend lakhs of rupees for medical and surgical
consultations, investigations, and treatments; however, they are reluctant
to spend some thousands of rupees for recovering their mental health.
Clients should expect atleast a month to a year of recovery effort as mental
health recovery is a slow process and depends on the client’s engagement,
knowledge and skills of the treating professionals, willingness to pay for
services, and available supports from friends and family. This is an
unfortunate bias in our society with stigma to mental health and, minimal
provision of out patient insurance by companies, and the less importance
placed by individuals on their brain and mind when compared to other parts
of their body. We respectfully inform you that brain and mind decide your
life and livelihood. We are at par in our fee for treatment time provided by
any centres in Bangalore.
If you or your family member is unfortunately suffering from long standing
untreatable mental health problems or disability, we will quickly inform you
of these findings as to not waste any more of your time, resources, or money. We
will suggest more practical and pragmatic problem meeting measures to deal
with long term dependencies. We will endeavour to enhance quality of life of
the client based on their limited abilities or defined disabilities.
We are a polyclinic and do not provide hospitalised care. Based on your location, we will liaise with the nearest mental health hospital serving your needs and provide continuity of care and liaison with the hospital. This allows optimisation of your expenses while improving outcomes. We also take into account your expectations and willingness/ability to pay and recommend the best suited admitting hospitals. This process is separately charged as fee for service.